Home > About > Who We Are > Roger Franklin
President and CEO
My primary role is to make sure the Crystal team has what they need so they can properly service our customers. I also focus on methods and solutions that enable our customers to increase the efficiency of resiliency of their video and data networks. I rely on customer observations and communications, as well as the Crystal sales and implementation teams, to understand where operational issues exist and then lead a collaborative group to design solutions. I also stay involved with the development team to ensure that the solutions Crystal builds satisfy the needs of our customers. In addition to my day-to-day duties at Crystal, I serve as a member of the board of directors for the World Teleport Association and participate in some of their sub-committees. I also stay involved with some video standards groups of the Society of Cable Telecommunications Engineers (SCTE) and the Interference Reduction Group (IRG).
Length of Employment
Forever – Part-time starting in 1989, Full-time starting 1993
What do you do in your spare time?
Most of my spare time is spent with my wife and daughters. But, I enjoy teaching, cooking, and cars. Fortunately, I can combine that enjoyment with my family by teaching my youngest daughter to play softball and my oldest daughter to drive. I spend a few hours a week also helping them both out with math (something else I like.) On Sundays, I’m usually teaching 4th and 5th graders at my church. My wife, who grew up in France where food is a significant part of life, appreciates my cooking, too. I get to bit more creative in the kitchen as I work to prepare a well balanced meal. During the times when the family is out and I have time to myself, I love working on and maintaining my 2002 BMW M5, or just driving it on a race track. (And yes, I am teaching my daughter to drive this car so she’ll know how to drive a manual transmission.)
Do unto others as you would have them do unto you.